1. Introduction & Purpose

Dotsyl Technologies values your privacy and is committed to protecting personal information collected through our platforms, products, and services. This Privacy Policy explains the types of data we collect, how we use it, and the rights you have regarding your information.

2. Information We Collect

We may collect the following types of information:
– Personal Information: Name, email address, phone number, billing details, company name, and other identifiers provided voluntarily.
– Non-Personal Information: Browser type, device information, IP addresses, usage patterns, cookies, and aggregated analytics data.
– Employee Data: For internal staff, we collect HR, payroll, attendance, and performance-related data.

3. How We Use Collected Information

Collected information is used to:
– Deliver and improve our products and services
– Manage user accounts and billing
– Respond to inquiries and support requests
– Send service updates, marketing communications, and security alerts
– Comply with legal obligations and enforce company policies

4. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. Data may be archived securely for backup and audit purposes.

5. Cookies & Tracking Technologies

Our websites and platforms may use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. Users may adjust their browser settings to disable cookies, but some features may not function properly.

6. Data Sharing & Third Parties

Dotsyl Technologies does not sell personal data. However, we may share data with trusted third-party service providers (such as hosting services, payment gateways, or analytics providers) who assist in delivering our services, under strict confidentiality agreements.

7. Data Security Measures

We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes data encryption, access control policies, secure storage, and regular security audits.

8. User Rights & Choices

Users have the right to:
– Access and review their personal information
– Request correction of inaccurate data
– Request deletion of data, where legally permissible
– Withdraw consent for data processing (where applicable)
– Opt out of marketing communications
Requests can be submitted through our official contact channels.

9. Email & Marketing Communication Policy

By providing contact information, users may receive promotional emails, newsletters, or service announcements. Recipients can unsubscribe at any time by clicking the ‘unsubscribe’ link or contacting us directly.

10. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Policy for Employees & Internal Data

For employees, contractors, and internal stakeholders, Dotsyl Technologies collects and processes data related to HR, payroll, attendance, IT access, and performance. This data is securely stored and only accessible by authorized personnel.

12. Policy Updates & User Notification

We may update this Privacy Policy periodically. Changes will be communicated through our website or official email channels. Continued use of our services after policy updates constitutes acceptance of the revised terms.

13. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of Pakistan. In case of any disputes, the parties shall first attempt to resolve matters amicably before pursuing legal action.

1. Dotsyl Technologies is committed to safeguarding customer privacy and data security.

2. All personal and business information shared with us remains strictly confidential.

3. We do not sell, rent, or trade customer data to any third party.

4. Customer data is used only for providing and improving our services.

5. Access to customer information is restricted to authorized personnel only.

6. All employees and contractors sign confidentiality agreements before handling data.

7. Sensitive data is stored on secure servers with encryption protocols.

8. Data in transit is protected using industry-standard SSL/TLS encryption.

9. Customer login credentials are encrypted and never stored in plain text.

10. Backup copies of data are maintained for security but are also encrypted.

11. Customers retain ownership rights over all their data shared with us.

12. We do not disclose data to government or legal authorities without lawful order.

13. Customers may request a full copy of their stored data at any time.

14. Customers can request deletion of their data upon service termination.

15. Logs and usage data are collected only for performance and troubleshooting.

16. We do not monitor or access client content without explicit permission.

17. Third-party integrations are carefully vetted for security compliance.

18. Customers will be informed in case of any data breach or unauthorized access.

19. We continuously update our systems to prevent cybersecurity threats.

20. Payment details are processed through secure, compliant payment gateways.

21. Credit card or banking information is not stored on our servers.

22. Emails, support chats, and calls are logged for service purposes only.

23. All digital communication channels are encrypted and monitored for security.

24. Customers may opt out of non-essential marketing or promotional emails.

25. Cookies are used only for website functionality and not for intrusive tracking.

26. International data transfers (if required) comply with global privacy laws (e.g., GDPR).

27. Customers will be notified of major policy changes in advance.

28. Children’s data is not knowingly collected or processed by Dotsyl.

29. Any privacy-related complaints can be escalated to our Data Protection Officer.

30. By using our services, customers consent to this Privacy Policy.